Terms and Conditions

Last Updated: 25.01.2026

These Terms and Conditions govern the use of the support system operated by WpEstate for WpEstate, WpRentals, WPResidence and related services.

By accessing or using the support system, you agree to these Terms and Conditions.

Use of the Support System

The support system is provided to assist customers with product-related questions, setup guidance, and technical issues. Support is offered in accordance with the active support period associated with your license or service.

We reserve the right to limit or refuse support where support eligibility has expired, where requests fall outside the scope of support, or where misuse of the system occurs.

User Responsibilities

You agree to provide accurate information when submitting support requests and to communicate respectfully. Abuse, harassment, or misuse of the support system may result in restricted access or account suspension.

Intellectual Property

All support responses, documentation, and materials provided remain the intellectual property of WpEstate and may not be redistributed without permission.

Availability and Changes

We may modify the support system or parts of it at any time without prior notice. We are not responsible for interruptions caused by technical issues or factors beyond our control.

Limitation of Liability

The support system and any assistance provided are offered on an "as is" and "as available" basis. We are not liable for direct or indirect damages arising from the use of the support system or reliance on information provided through it.

Contact

For questions regarding these Terms and Conditions, please contact us at office@wpestate.org

Privacy Policy

Last Updated: 25.01.2026

WpEstate operates the support system for Wpestate, WpRentals, WPResidence, and related services. We are committed to protecting your privacy and processing personal data in accordance with the General Data Protection Regulation (GDPR).

Personal Data We Collect

We collect personal data necessary to provide support services, including your email address, account or license information, and communications submitted through the support system.

If you choose to opt in, we may also process your email address to send newsletters or product updates. Newsletter subscription is optional and not required to receive support.

Legal Basis for Processing

We process personal data based on contractual necessity, legitimate interest, legal obligations, or your explicit consent, depending on the context.

How We Use Personal Data

Personal data is used to provide customer support, verify licenses, respond to inquiries, send service-related notifications, and deliver newsletters only when you have opted in.

Data Sharing

We do not sell or rent personal data. Access to personal data is limited to authorized team members who require it to provide support or maintain the system.

Data Retention

Personal data is retained only for as long as necessary to provide support services and meet legal or operational requirements.

Your Rights

You have the right to access, correct, restrict, or request deletion of your personal data, subject to applicable legal obligations. Consent-based processing, such as newsletters, can be withdrawn at any time.

Account Deletion

Requests for account deletion must be submitted by contacting us directly at the email address below. Deletion requests will be handled in accordance with legal and operational requirements.

Data Security

We take reasonable technical and organizational measures to protect personal data, but no system can be guaranteed to be completely secure.

Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be made available within the support system or on our website.

Contact

For privacy-related questions or requests, please contact us at office@wpestate.org